Turn Customers Into
Lifetime Customers.
Rewards by LoyalCX helps dealerships increase retention, service revenue, referrals, and customer lifetime value — through rewards, personalized offers, and automated campaigns that run themselves.
- Built for dealer groups
- Runs automatically
- No app for customers to download
Retention Overview
This Quarter
Active
3,482
Service RO
+22%
Referrals
614
Rewards Wallet
1,240 pts
Free service reward unlocked
Acquisition is expensive. Retention is where profit lives.
Dealerships spend heavily to win a customer — then lose that revenue when they don't come back for service, maintenance, or their next vehicle. Every customer who drifts away is future service work, repeat sales, and referrals walking out the door.
High cost to acquire
Marketing and incentives get a customer through the door once. Without retention, that spend never compounds.
Service revenue leaks
Customers skip your service drive for the quick-lube down the street — and the highest-margin work leaves with them.
Lost repeat sales
When it's time for the next vehicle, a disengaged customer shops around. Loyalty keeps them on your lot.
Keep every customer engaged — automatically.
Rewards by LoyalCX gives dealerships one platform to stay top-of-mind and bring customers back — again and again.
- Rewards & digital wallets — points that build toward service and sales rewards, right in the customer's phone.
- Personalized offers — the right incentive to the right customer, timed to their service and buying cycle.
- Referrals & automated campaigns — turn happy customers into new ones, with campaigns that fire on their own.
Earned 50 points
Oil change · Service drive
Offer sent automatically
Tires due · Personalized
Referred a friend
Both earned bonus points
Built for dealership growth.
Everything you need to retain customers, grow service revenue, and manage it all across your stores.
Customer Rewards
Points-based programs and digital wallets that give customers a reason to keep choosing you.
Service Retention
Bring customers back to your service drive with timely, automated reminders and rewards.
Referral Generation
Reward customers for sending friends and family your way — measurable, low-cost acquisition.
Customer Engagement
Personalized offers and automated campaigns keep your dealership top-of-mind between visits.
Analytics & Reporting
See what's working — engagement, redemptions, and retention trends across every program.
Multi-Dealer Management
Run every rooftop from one platform, with store-level isolation and group-wide oversight.
From first sale to lifetime customer.
Customer buys a vehicle
Joins LoyalCX
Earns rewards
Returns for service
Refers friends
Becomes a lifetime customer
Build stronger customer relationships.
Increase dealership revenue.
See how Rewards by LoyalCX keeps your customers coming back — for service, for their next vehicle, and for the referrals that grow your store.